Cookie Policy

Last updated September 15, 2025

Who we are: Crux Promotions LLC dba Eternal Flame Outdoors (“we,” “us,” “our”).
Website: https://eternalflameoutdoors.com

Contact: support@eternalflameoutdoors.com or (757) 699-4267

What are cookies?

Cookies are small files saved on your browser. They help our site work, remember your choices, understand how people use the site, and show relevant ads.

How we use cookies

We group cookies into four categories. You’ll see (and control) these in our Manage Cookies preferences:

  1. Essential – required for the site to function (security, checkout, cart, basic settings). If you block these, the site may not work.

  2. Functional – remember preferences and improve features (e.g., video embeds, chat/support tools).

  3. Analytics – help us understand site traffic and performance (e.g., Google Analytics, Microsoft Clarity).

  4. Advertising – help us show ads and measure results on our site and on other platforms (e.g., Google Ads/DoubleClick, Meta/Facebook, Pinterest, Microsoft/Bing).

Third-party services we may use

Shopify (hosting/checkout), Google (Analytics/Ads/YouTube), Microsoft (Clarity/Bing Ads), Meta/Facebook, Pinterest, Klaviyo (email), Chatra (live chat), TrustedSite/Cloudflare (security). The exact list can change; your Manage Cookies panel shows the current vendors and categories.

Your choices

  • Manage Cookies: Use the banner or the Manage Cookies link in our footer to accept, reject, or change categories at any time. Essential cookies can’t be turned off.

  • Browser controls: You can also block or delete cookies in your browser settings.

  • Email pixels: If you prefer, set your email client to block images in marketing emails; that disables tracking pixels.

Region-specific information

  • EEA/UK/Switzerland: We only set Analytics/Advertising cookies with your prior consent. You can change your choice any time in Manage Cookies.

  • California & certain U.S. states: You can opt out of “sale”/“sharing” or targeted advertising via Do Not Sell or Share My Personal Information (footer) and Manage Cookies. We honor Global Privacy Control (GPC) signals where supported.

Data retention

Cookie lifespans vary by purpose and vendor. You can see current vendors and durations in Manage Cookies. Analytics and advertising data are retained only as long as necessary for their purposes.

Updates

We may update this policy if our cookies or tools change. We’ll post the new date at the top and reflect changes in Manage Cookies.

Contact

Questions about cookies or your choices? Email support@eternalflameoutdoors.com or call (757) 699-4267.